We understand when buying from us that you may not make the right decision, so we do offer a very flexible return policy. We do offer easy returns on any product you purchase from us. As long as the product is in original condition, instructions are not bent and no packaging is missing. We will provide a store credit, or refund if the product is faulty (minus a 20% restocking fee) that can be used on anything in store. Store credits/refunds are only applicable within 14 days of purchase, and after this time we cannot accept returns on items. Our store credits (E-Vouchers) unlike other stores, do NOT EXPIRE and can be used on anything in store. From photographic gear to anything from our imaging services we offer, so canvas, metal, framing or printing plus many more. Gift vouchers are non-refundable for cash.
We do not cover any costs in shipping for goods returned to us in the event of a change of mind/incorrect purchase return scenario.
Special order items are void from this policy, regardless of time of purchase unless product is faulty.
We only offer a store credit or exchange in the event of a change of mind return, and this is also only applicable within 14 days of purchase.
Any further questions, please call or email [email protected]